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How to exchange money

You can open accounts in Euro, British Pounds, Swiss Francs or even U.S. Dollars with just a tap! The amazing thing is that you can exchange money between these currencies instantly and at great rates.

• Simply tap the ‘Exchange‘ button on the section menu.

• Choose the currency you want to exchange. You can swap these or choose a different currency if you wish, and see the rates update live as you type the amount.

• You will be able to see the total balance on your currency account which means you can’t exchange an amount above that. It only takes a tap and your exchange happens instantly.

In the end, don’t forget, when making a payment you can use your currency accounts to make purchases in different currencies without exchanging at all, i.e:

• If you are buying something in Euros but your primary account is in Swiss-francs, that purchase still goes through your Euro account to give you the most optimum purchase.

Lastly, we always make sure to send you a notification that you have successfully exchanged your money.

• Just tap ‘Done‘ below to finish the process.

Get ready for another feature, not only do we exchange money instantly and easily but we do this at any time by having the same wonderful, smooth experience.

• Tap the ‘Profile‘ menu section on the bottom-right corner.

• Once you’ve landed on the ‘Profile‘ page you can tap ‘Currency manager‘.

• Select any of the currencies that you want to exchange.

• On the top right corner tap ‘Exchange‘. Before tapping make sure your sender uses your reference code as the transfers reference, these are the European account details, if you swipe right you can see the Kosova reference details.

• Type whatever amount you’d like to exchange and you’ll see the amount get updated live, after completing this step, tap ‘Exchange‘.

Lastly, we always make sure to send you a notification that you have successfully exchanged your money.

• Tap ‘Done‘ below to finish the process.